PHILADELPHIA, PA – Attorney General Michelle Henry announced a settlement resolving a lawsuit against online personality Dana Chanel and businesses she co-owned. The settlement includes more than $87,000 in restitution for consumers, civil penalties, and a ban on promoting specific services.
Dana Chanel, known for a following of nearly 800,000 consumers, endorsed a credit repair business, Defendant Credit Exterminators, Inc., and a mobile app developer, Alakazam Apps. The lawsuit claimed these promotions violated state consumer protection laws by misleading consumers and failing to deliver promised goods and services.
In her statement, Attorney General Henry emphasized the role of online advertising in today’s world. “Consumers were misled by the influencer and businesses that did not deliver on purchases,” she said.
Dana Chanel, whose real name is Casey Olivera, offers a variety of products and services to her audience via social media platforms. The lawsuit originated from multiple consumer complaints against Credit Exterminators/Earn Company and Alakazam Apps, alleging the companies misled them and failed to deliver on purchases.
The case was settled through a Consent Petition requiring court approval. This document also prohibits future deceptive conduct by the defendants, including failing to deliver goods and services, misrepresenting the quality or value of services, and contracting under different terms than advertised.
The settlement mandates restitution payments of $87,269.91, $31,000 in legal costs, and $6,000 in civil penalties. An additional $55,000 in civil penalties will be suspended on condition of compliance with the Consent Petition terms.
The Consent Petition awaits approval from the Philadelphia Court of Common Pleas.